Frequently Asked Questions

Everything You Need to Know

We offer a 7-day return policy on all items. Products must be in original condition with tags attached. The quickest way to process a return is through emailing us at contact@motorspecuk.com.
Shipping varies depending on supplier, most in-stock items are available for next day delivery when ordered before 2pm. If you have any queries regarding shipping and stock availability feel free to give us a call before placing your order.
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location.
We accept all major credit cards, PayPal, and other secure payment methods at checkout.
Once your order ships, you'll receive a tracking number via email to monitor your delivery.
Orders can be modified or cancelled within 24 hours of placement. Please contact our support team.
Motorspec specialises in high-quality performance and suspension parts, including: BILSTEIN Suspension Eibach springs and accessories Probite brake components H&R springs All products are sourced from authorised distributors to ensure authenticity and performance.
Warranty varies across the different brands we offer based on the manufacturers procedure.
You can reach our support team via email, phone, or live chat. Visit our contact page for details.
We are an online-only retailer with a warehouse, but we offer virtual consultations and excellent customer service.